SalesGuru.... delivering a valuable, comprehensive and independent assessment of your business front end performance. In business it is commonly known that our most valuable commodity is your people. In most cases our staff are our most expensive overhead. Therefore the Hiring, Training and Retaining of our most effective personnel is a key area for investment for any forward thinking business. At Sales Guru not only do we we empower our clients to meet their business needs by increasing the effectiveness of their existing staff through effective training, coaching and motivation; we also introduce the best New Zealand sales staff, saving our clients valuable time and money when it comes to reinforcement or replacement of staff.  So just how does SalesGuru get your Sales and Customer Service teams performing and delivering at maximum efficiency?
An example of a three week SalesGuru assignment is outlined in brief below: Week 1: Your assigned SalesGuru - Business Growth Consultant conducts a thorough Mystery Shop of your individual or multiple business customer contact centres on three random occasions to assess current situation. (An optional Mystery Shop of your direct competitors is also available to draw comparisons and identify corresponding performance levels including key personnel and possible recruitment targets.) Your SalesGuru - Business Growth Consultant will then compile a comprehensive report on identified strengths, weaknesses, areas for improvement and current possible implications to your business. (If a competitor Mystery shop has been conducted you will also recieve a report on these findings and recommended actions.) Week 2:SalesGuru Produces a professional and bespoke training and coaching programme (to include Independent Staff Interviewing, One to one Motivational Assesment, Team and Individual Goal Setting, KPI Analysis, Team Incentives Observation and Roleplay) tailored to achieving the necessary immediate improvements. At this stage your SalesGuru Business Consultant takes the role of your personal advisor to deliver the training programme and should be enabled with temporary management powers to allow them to potentially act as your "foil" in the event of staff conflict or reluctance to adapt to necessary changes. This out-sourced "Good cop, Bad cop" tactic has been proven to be an effective means of enforcing percieved "tough changes and decisions" on unreceptive staff whilst maintaining the positive atmosphere, respect and loyalty between the direct line manager and employees. Note: All training is delivered "on the job" and will not obstruct the daily running of the business. Week 3:Your SalesGuru - Business Growth Consultant puts in place the identified ongoing KPI and performance management criterias to measure and ensure progressive improvements over the coming weeks. Your Sales Guru Business Consultant monitors the effects and results of the training through weekly KPI assesment, staff one to ones and 3 further Sales Guru Mystery shop visits. At the end of the three week assignment, your SalesGuru - Business Growth Consultant compiles a complete evaluation of improvements, goals met and results including recommendation for future growth and development. At this stage our clients often book further Mystery Shop Assesments and Refresher Training for future months and discuss potential staff reinforcement and replacement options. (See below). Hire, train and retain the most valuable and talented staff for your business. We strongly believe that "It takes a good salesperson to know one". We pride ourselves in our thorough and efficient search and selection process. SalesGuru empowers you with the very best new sales and customer service recruits hand picked and selected from the SalesGuru network of contacts. SalesGuru.co.nz works with some of the leading sales forces in New Zealand which means that we have instant access to some of the country’s most successful salespeople, prospective sales superstars that our clients simply would not find using any other method. We specialize in sourcing the most talented: ;
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| Business Development | Key Account Executives | Sales Managers | Field Sales Executives | Office/Call Centre Staff | Sales Executives | Account Managers | Sales Reps | Sales Assistants | Telesales | Sales Support |
Our Specialist sectors:
Advertising & Media | Recruit to Recruit | Healthcare | IT Sales and E-commerce | Commercial | Technology | Telecommunications | Construction | Engineering |
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0800 SALES GURU
info@salesguru.co.nz